SHIPPING
US SHIPPING
ALL US ORDERS ARE SHIPPED VIA UPS STANDARD. Following your order confirmation, orders are shipped within 1 - 3 business days depending on the time of order. Once your order is shipped, please allow 2 - 5 days for transit time.
Slogan NYC, LLC is not responsible for lost shipments and stolen packages and claims must be made by the customer to the appropriate carrier.
INTERNATIONAL SHIPPING
ALL INTERNATIONAL ORDERS ARE SHIPPED VIA UPS EXPEDITED. Following order confirmation, orders are shipped within 1 to 3 business days. Once your order is shipped, please allow 7 to 10 days for transit. Please note that shipping taxes, fees, duties and costs vary by country. Slogan NYC is not responsible for any import duties or taxes that may apply, nor for any resulting delays. It's important to understand that refusal to pay these charges does not qualify for a refund of your order.
RETURN POLICY
At Slogan NYC, customer satisfaction remains our foremost priority. We recognize that there are instances when a product may not meet your expectations. Below, we outline the procedure for returning an item from your recent purchase:
Return Shipping Costs
The costs associated with return shipping shall be borne by the customer. You have the option to utilize our prepaid return shipping label; however, please note that the cost of this label will be deducted from your refund. The price may vary based on your location.
Return Process
1. Request a Prepaid Return Label**: Please contact us to obtain a prepaid return shipping label.
2. Prepare Your Item Ensure that the item is in its original condition, inclusive of all packaging, tags, and labels.
3. Send the Item Back: Utilize the prepaid return label to return the item to us.
Return Window
Returns are accepted within 14 days of receipt. The item must be returned in its original condition, with all packaging, tags, and labels intact.
Commercial Relationship
By placing an order, customers establish a commercial relationship with Slogan NYC Worldwide and commit to accepting delivery of the parcel associated with the order placed. Should the customer refuse to collect the parcel, it will be returned to Slogan NYC Worldwide at the customer's expense. This expense encompasses shipping costs as well as any applicable duties and taxes. The total of these costs will be deducted from the refund amount for the order.